Outdoor Digital Campaign Team Leader

Job description

Accepting applications until: 5 June 2026 Job Description: Reporting of the R ole - Digital Service Lead Overview of Job - Digital Service Manager The Ad Ops team is at the heart of the Outdoor business and our priority is to deliver excellent standards of service that meet & exceed our customer’s expectations. Our aim is to ensure the customer experience is at the forefront of everyone’s mind and we are always focused on driving improvements to give our customers the best service possible. As the Digital Service Lead, you will be responsible for the day-to-day customer support & campaign monitoring for all digital outdoor campaigns. This includes communicating and managing faults, supporting sales and customers with resolving campaign issues and agreeing compensation and overseeing that customer queries are answered accurately and as quickly as possible to ensure they receive a consistently good service. It is essential you have strong customer support experience and a passion for leadership in order to create an environment for success through regular coaching, engaging and motivating your team. You will be responsible for leading the team to deliver a high standard of service fo...