Distribution Service Engineer - Germany

Job description

Your mission Servus und hallo bei uns hier in Sungrow! We are thrilled to welcome you to a pivotal role that connects our groundbreaking green energy solutions with our valued distributors, installers, and end-users across Germany. Curious what this is all about? Let's dive right in: - Manage the hotline and ticket system for distributors, installers, and end-users in Germany. - Provide comprehensive training to distributors and installers within the designated region. - Execute onsite troubleshooting and commissioning activities as needed in the region. - Participate in pre-sale customer visits alongside account managers in the local market. - Develop, record, and document FAQs and online courses for the German region. - Generate weekly, monthly, quarterly, and annual performance reports for the regional department center. Your profile: All right, all right, that was intriguing, wasn't it? Now, in order to fit in this role and be happy for a long time, your ideal background should look a lot like this: - Hold a Bachelor's degree or higher in Electrical Engineering or an equivalent field. - Possess at least 3 years of work experience in after-sales or technical support roles within...