Professional Support Network Coordinator(PSN) - Global

Job description

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity. Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. We connect. We inspire. Role purpose: The Professional Support Network (PSN) Coordinator supports consistent application of examiner standards across IELTS and other E&E products by coordinating operational activities, maintaining data accuracy, and assisting examiner lifecycle processes. The role contributes to quality assurance and performance monitoring by supporting agreed policies and frameworks, working closely with internal teams and external partners. Role context: This role sits within Operational Delivery – Global and supports the implementation of professional standards across speaking examiner activities, contributing to readiness, certification, monitoring, and accurate reporting via the EMM database. The role works with test centres, Network teams, and the Global Examiner Hub Lead to support examiner delivery and continuous improv...