Business Process Consultant

Job description

Who We Are Evora IT Solutions is an international software manufacturer & IT service provider. We are a trusted partner for innovative digital maintenance and service solutions for global and regional customers in North America, Europe, Asia & Pacific. Based on the innovative technologies of SAP and ServiceNow, we implement integrated asset management, field service management, planning & scheduling, and mobile solutions. As a ServiceNow Business Process Consultant, you will be responsible for analyzing, designing, and implementing ServiceNow solutions that enhance business processes and drive efficiency. Your role will involve collaborating with stakeholders to understand their needs, configuring ServiceNow applications, and ensuring successful deployment and optimization ServiceNow modules Who We Are Looking For: - Support Evora’s delivery organization and elicit details from customers to write detailed specific requirements (stories, acceptance criteria). Ensure all related activities are delivered with a focus on customer service and quality - Initiate and/or participate in strategic initiatives that impact Evora’s tactical approach to servicing and supporting Evora’s customers...