Patient Service Associate - GI Office

Job description

Department/Unit: HBD - Medicine Gastroenterology Work Shift: Day (United States of America) Salary Range: $40,495.10 - $52,643.64 - Register patients, update insurance information, schedule visits, and other duties as assigned to coordinate patient appointment scheduling. - Interact with a diverse patient population. - Utilize the electronic medical record to maintain patient records via registration process and scan functionality. - Be knowledgeable with state and government agencies to provide proper consents for patients who are wards of the state; work with facilities to obtain proper consents from patient proxies. - Be knowledgeable of and adhere to payer requirements for referrals and authorization within the scope of the specialty they are assigned. - Schedule follow up appointments, referrals and prior authorization for patient schedule visits as needed. - Communicate professionally and timely with all parties, including providers, patients, clinical care team, and insurance companies. - Answer incoming phone calls and direct appropriately to team members. - Conveys professional image by adhering to the established dress code. Essential Duties and Responsibilities: Responsi...