Accounts Receivable Specialist

Job description

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role: We are looking for an Accounts Receivable Specialist to join our Invoice to Cash (I2C) team within Revenue Accounting. In this role, you will own a portfolio of customer accounts and drive the collections lifecycle end to end: proactive outreach, dunning, dispute resolution, and ensuring customers pay in accordance with their contractual terms. You will be measured against clear SLAs and KPIs, including cash collection targets, DSO, CSAT, daily outreach volume, and QA reviews of your work. Anthropic is growing quickly, and our I2C function is scaling with it. Beyond day to day portfolio management, we are looking for someone who will be a strong team contributor: sharing and absorbing best practices, helping shape our playbooks, and bringing thoughtful recommendations to improve our I2C processes and automation tooling. Responsibiliti...