IT Service Technician

Job description

Labcorp is seeking an IT Service Technician to join our team in a field based role from Birmingham, Alabama . Work Schedule: Monday – Friday, 40 hours. Job Responsibilities: 100% Field Service Support - travelling to customer sites to provide IT support for hardware and software on a daily basis. Installing and servicing various IT equipment within assigned territory of Central and North Alabama. Overseeing and prioritizing daily support tickets through a computerized system Maintaining accurate daily installation and support records, inventory / RMA, time card, expense reports and mileage logs Responding to all customer complaints in a timely manner Triaging and reporting client issues to the appropriate departments Assisting with the training of new employees Minimum Qualifications: High school diploma 1 or more years work experience in an IT support role Preferred Qualifications: Associates degree in Information Technology Additional Job Standards: Field based role across the assigned territory or Central and North Alabama Company vehicle provided for travel to client sites At Labcorp we have a passion for helping people live happy and healthy lives. Every day we provide vital i...