Field Services Technician

Job description

You are a skilled Field Services Technician with over five years of experience working in telecommunications and utilizing your technical background to work on restoration activities, preventative maintenance, and installation. Your emphasis on building trust with clients and providing a best-in-class approach to customer service will be the foundation for success. You will perform installation, repair, configuration and testing of moves, additions, changes and disconnects (MACD) on various Nortel, Fujitsu, Alcatel and similar products to support customer optical, electrical, voice and data services. Additionally, you will test circuits using optical time domain reflectometers (OTDR). As a Field Technician you will be part of a dynamic customer-focused culture that provides the opportunity to work in a self-managed work environment, by performing installations and repairs of telecommunications services. Apply today to join the Ledcor Technical Services team! Essential Responsibilities: To provide an elite customer service experience to all Ability to de-escalate customer concerns in a professional manner Working on-site at customer locations to perform installation and repair of in...