Guest Experience Expert (Part-Time)

Job description

Guest Experience Expert (Part-Time) – Residence Inn Edinburgh Do you thrive on making people feel genuinely welcome? We're looking for a warm, dynamic, and adaptable Guest Experience Expert to join our team at Residence Inn Edinburgh. This is far from a typical front desk role. You'll work across the hotel, reception, food and beverage, making every guest interaction count, from a seamless check-in to a perfectly served breakfast. No two shifts are the same, and that's exactly what makes it exciting. What you'll do: - Be the face of Residence Inn Edinburgh, building genuine rapport with guests and creating memorable moments - Handle check-ins, check-outs, reservations and payments with confidence and care - Assist with F&B operations, supporting breakfast service and evening operations (serving drinks). - Anticipate guest needs, resolve issues at first contact, and go the extra mile every time What we're looking for: The details: £13.35ph | Rotating shifts including days, evenings and nights Why You'll Love Working With Us At Residence Inn Edinburgh, our culture is our biggest perk. We recognise great work, celebrate success, and make sure you feel valued every day. - A naturally w...