Systems Administrator - Ridgeland, MS

Job description

At BankPlus, we strive to add value for our employees, customers and shareholders. We are a high-performing TEAM committed to fulfilling promises, building lasting relationships, and making dreams come true. All current employees must have a performance rating of Outstanding or High-Performing to be eligible to post for a position. General Position Scope: Under the general direction of the Systems Engineering Manager, this role is crucial to optimizing the use of computer systems across the organization. Responsibilities encompass installation, needs analysis, support, and troubleshooting for networked computers and servers. The role mandates the development and maintenance of system processes, efficient ticket management, and assurance of network and system performance. Exceptional customer service is a key expectation. Additionally, the role necessitates proactive engagement in cybersecurity initiatives and the practical implementation of service improvement strategies. Primary Duties and Responsibilities: - Provide both onsite and remote support for the installation of BankPlus hardware, software, and other equipment. - Diagnose and troubleshoot hardware and software issues on P...