UX Researcher - AI

Job description

We’re looking for a UX Researcher to join our UX Research Program and Practice team. You'll split your time between two modes of work: supporting embedded UX researchers across the organization through AI tooling development, knowledge management, maintaining standards and best practices and conducting hands-on research. This role is ideal for someone who cares deeply about research quality and has strong methodological knowledge, but wants to apply that expertise at the program level. This role is located in Raleigh NC and no relocation support is given. What you will do: Contribute to a shared repository of AI-driven UX research tools that augment and scale the research workflow. Assist with evaluating AI output quality – assessing AI-generated research artifacts for accuracy, tone, bias, and interpretive validity. Query and analyze the existing participant database (SQL, R, or Python) to identify sampling biases, demographic gaps, and representation issues. Manage and improve recruitment infrastructure– participant panels, scheduling workflows, tooling, templates. Maintain and evolve the team’s standards and best practice documentation. Partner with the Senior Researcher to buil...