Operations Coordinator (Bilingual - Korean)

Job description

Company Description Contract Period: 1yr (On-site): Pay: $26 - $30/hr DOE: Work Hours: 8:30am ~ 5:30pm: Excellent written and oral skills (English/Korean) required Job Description: 1. Management Reporting & Leadership Support Prepare reports and performance summaries for management review Support the Group Leader and Sales Team Leader in daily tasks and strategic initiatives Assist in sales performance tracking, revenue analysis, and business reporting 2. Customer Response & Pricing Quotation Respond promptly to customer inquiries and service requests Prepare freight rate quotations and pricing proposals Support rate negotiations and contract-related documentation 3. Inside Sales & Customer Account Management Conduct inside sales activities for existing and potential customers Manage and update CRM systems and sales databases Track sales pipeline progress and follow up on leads and opportunities 4. Customer Complaint Handling & Internal Job Support Follow up on customer complaints and coordinate resolutions Communicate with relevant departments to ensure timely issue resolution Support internal operational tasks related to sales orders and shipments 5. Cross-Functional Coordination...