Technical Support I (Tampa, FL)

Job description

Company Overview: At Everon, we truly believe that our people are the difference – for our organization, the customers we serve and the communities we protect. When you’re a part of Everon, you’ll have the opportunity to be a part of that difference every day. With more than 100 locations, a deep national presence, and comprehensive portfolio of solutions and services, our employees are always poised for career advancement and growth. For more information, visit www.everonsolutions.com or follow us on LinkedIn. This position is HYBRID in TAMPA, FL - please only apply if you live in the Tampa area! POSITION SUMMARY: The primary function of this position is to handle calls from both customers and field technicians with operation and programming difficulties. Upload and download changes requested by customers and technicians. ESSENTIAL DUTIES AND RESPONSIBILITIES: - To perform this job successfully, the Technical Support Representative I may be expected to perform some or all of the duties listed. - Assist customers with technical questions. - Assist technicians with technical questions. - Upload and download programming changes. - Train and assist less experienced or new employees. -...