Manager, ProServices
Lowe's Companies, Inc. · Mooresville, North Carolina, US
Do your Best Work in Mooresville This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can col...
Job description
Do your Best Work in Mooresville This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up – we invest in you so you can find your inspiration. Your Impact: The Manager, ProServices, will support installation process improvement efforts, maintain close coordination with ongoing initiatives and projects on behalf of the Services team, and communicate with cross-functional stakeholders. The Manager, ProServices, will research, track, and inform on projects/initiatives they are supporting. The Manager, ProServices will also assist in executional activities, resolving production issues, and act as a project resource for upcoming initiatives. What You Will Do: - Collaborate with business stakeholders, product management, and technology teams to identify program and process improvements that will enhance and add value to the overall processes associated with the Services model. - Resolves daily support issues that are technical in nature, which have been escalated to them from Services leadership or the Tech Help Desk...