Support Specialist (Tuesday-Saturday 11pm- 7:30am)

Job description

Role: Support Specialist Reports to: Senior Program Manager Location: Cloverfield Services Center - 1751 Cloverfield Blvd., Santa Monica, CA 90404 Setting: 100% Onsite Schedule: Tuesday-Saturday 11pm- 7:30am Status: Full-time/Non-Exempt/Non-Management Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc. Openings: 1 SUMMARY: As a Support Specialist at our shelter, you will be an essential part of our mission to provide supportive and restorative care to individuals experiencing homelessness, mental illness, and substance addiction. You will act as the first point of contact for client needs, oversee facility maintenance, and create a welcoming environment that fosters client progress. Your role involves engaging with clients, conducting facility walk-throughs, facilitating activities, and ensuring safety through crisis intervention. You will also maintain accurate documentation and work collaboratively with a dedicated team to offer comprehensive care. Essential Duties and Responsibilities: Other duties as assigned Qualifications: - Act as the first point-of-contact for all immediate client needs and requests such as phon...