IT Support Specialist

Job description

Overview IT Support Specialist II: Location: Columbia, MO (Onsite) (contract-to-hire) Job Type: Full-Time Compensation: $22.00 – $25.00 per hour Position Summary: The IT Support Specialist II plays a key role within the Information Technology division, supporting multiple operating companies globally. This position is primarily responsible for decommissioning end-of-life computers, deploying new systems, and redeploying in-service machines using modern cloud-based management tools such as Microsoft Intune, Autopilot, and Mobile Device Management (MDM). The goal of this role is to ensure a seamless, efficient, and positive user experience during all hardware deployment and lifecycle processes while providing high-quality end-user support. Responsibilities: Hardware Lifecycle & Deployment: Track and maintain global PC hardware inventory. Scope, quote, and coordinate purchase orders for computer replacements in partnership with IT leadership and procurement teams. Coordinate repair of equipment under third-party maintenance agreements. Manage warranty claims, software license distribution, and end-of-life decommissioning processes. Configure and deploy computers via remote access into...