Access Coordinator-Infusion, Full Time, First Shift

Job description

Education: High School Diploma or GED required. Associate's Degree preferred. Years of Experience: 7-11 months experience required. 1-2 years preferred. - Provide scheduling support and appointment information to UC Health ambulatory patients. - Agents are highly proficient in scheduling appointments and completing registration for multiple UC Health ambulatory departments. - Initiates on-line verification and/or makes phone contact with Insurance Carriers and Plan Administrators to verify patient benefits to precert all outpatient services are secure.. Ensures authorization has been obtained for all scheduled and non-scheduled high dollar outpatient procedures. Follows up on missing data or problem accounts. - Documents complete and accurate data relating to all necessary eligibility, benefits and precertification information in appropriate Epic database fields. Informs management of trends of incomplete data, registration issues, etc. - Secures all applicable accounts in timely manner as defined by Due Diligence Standard while maintaining department productivity and quality standards. - Reports improvements, problems and changes as it relates to insurance verification to departme...