Customer Satisfaction Representative

Job description

Dealership: L0397 Driveway Home Office Driveway.com | Customer Satisfaction Representative: Office Locations: Medford, OR: 150 N. Bartlett St Dallas, TX: 14900 Landmark Blvd: Schedule: 40 hour work week Compensation: $20.00-$22.00: Driveway is where car buying and selling meets convenience—with no haggling, no pressure, and no leaving your couch. We’re the digital retail arm of Lithia & Driveway (LAD) and we’re on a mission to make car ownership easy, transparent, and dare we say... enjoyable. Backed by a network of nearly 300 dealerships across the U.S, Driveway blends the best of tech and human touch to deliver smarter, smoother experience. We’re big on innovation, big on people, and always driving forward. Join the team at Driveway, where customer satisfaction is our priority! Position Overview: As a Customer Satisfaction Representative, you will play a crucial role in leading customer satisfaction improvement processes, serving as the key liaison between our dealership and customers. Your focus will be on ensuring our customers' perspectives come first, following up with them to ensure their concerns are addressed and resolved promptly. What You'll Do: Lead customer satisfactio...