Concierge - Per Diem/On-Call Overnight 11pm-7am

Job description

Reception and Greeting: - Welcome visitors, prospective residents, and family members with a warm and courteous demeanor. - Answer incoming phone calls promptly and professionally with the approved company greeting, screen all calls before transferring to the appropriate person or department. - Take accurate messages as necessary. - Provide general information about the assisted living community and its services to callers and visitors. - Monitor all visitors, third party providers and residents and ensure that they sign in and out of community. - Operate and use appropriately the radio communications system. - Accept /sign for overnight packages and call department to inform them of the delivery. - Make PA announcements as required by administration. - Wear proper and clean company uniform. Sales Inquiry Handling: - Receive incoming sales inquiries, whether by phone or in-person visits. - Use pre-established guidelines to determine the appropriate staff member to handle each sales inquiry. Administrative Support: - Assist with administrative tasks, such as maintaining the visitor log, managing incoming and outgoing mail, Sort and distribute interoffice mail. - Ensure that the fron...