Client Success Partner - Platform Engagement

Job description

Description Personetics is shaping the Cognitive Banking era, harnessing AI to help banks anticipate customer needs, provide actionable insights, and deliver intelligent financial guidance. Our platform continuously analyzes and leverages real-time transactional data, enabling banks to proactively support customers in managing their finances and reaching their goals. As industry leaders — yes, we really are leaders — we partner with the world’s top financial institutions, empowering over 150 million customers monthly across 35 global markets from offices in New York, London, Singapore, São Paulo, and Tel Aviv. About the position: The Client Success Partner - Platform Engagement plays a central role in driving effective adoption, optimization, and ongoing value realization of the Personetics Platform, with a primary focus on the Engagement Builder Console. The Client Success Partner - Platform Engagement ensures the technical and analytical execution of the platform aligns with broader account strategy and client outcomes. Engagement Builder enables banks to design, customize, and evolve differentiated financial guidance experiences in an agile manner. In this role, you will ensure...