ServiceNow Architect

Job description

Engagement Overview Arganteal is delivering the ServiceNow workstream of a federal Customer Infrastructure Project. The engagement deploys an ITSM Phase 1 MVP on the Customer's existing ServiceNow Government Community Cloud (GCC) instance, supporting a firm Base Operational Readiness milestone of July 1, 2026. The scope covers Incident, Request, Problem, and Change management; CMDB Foundation; IRM baseline with a Tenable spoke; and a bidirectional integration to Salesforce via IntegrationHub. Role Summary: The ServiceNow Solution Architect leads the technical design and delivery of the ServiceNow workstream. The role authors the Low Level Design, owns the CMDB foundation model, designs the Salesforce integration, designs the IRM baseline, and authors ServiceNow contributions to the compliance evidence package. Following Low Level Design completion the Architect remains hands-on keyboard for complex configuration, integration build, and code review through cutover and stabilization. The role reports to the Arganteal engagement lead and coordinates daily with the engagement team and the Customer's ServiceNow administrators. Key Responsibilities: - Author the Low Level Design covering...