Service Writer II

Job description

Discover a career at Depot Connect International (DCI) , a global leader in the Tank/ISO Tank Container Services and Tank Trailer Parts industry. We're more than just a service provider; we're a unified team combining the expertise of industry leaders Quala, Boasso Global, and PSC . Headquartered in Tampa, Florida, with over 160 locations worldwide, our team of over 3,500 employees excels in offering a multitude of mission-critical services. The Service Writer ensures quality customer service and support in person, via phone, or e-mail. This often includes quoting service work, selling additional services, updating the customer in a timely manner, contacting the customer when quotes and/or work is completed with final pricing. QUALIFICATIONS: - Support the service team by maintaining complete job files, including correspondence relative to approvals, etc.,, which tie back to more prompt payment(s). - Technician time keeping and review on a daily basis; submittal to payroll bi-weekly. - Creation of repair orders to include customer concerns, contact info, unit info, etc. - Prepare repair orders review for service manager; finalize shop invoicing; mailing and filing of same. - Mainta...