OS&D Clerk

Job description

Qualifications: - Will investigate and resolve all overages, shortages, and damaged freight issues, including Hazmat Materials - Help in identifying freight for high value shortages and overages while also determining the shipment/PRO to which they belong - Will work directly with Service Center Operations Personnel, Regional OS&D/Customer Care Specialist, Safety Department, Compliance & Field Support Department, Security Group and Corporate Operations. - Will assist with resolving customer queries regarding shipping orders, pricing etc. - Maintain count list of items received or shipped and check against bill of lading, recording any discrepancies - Will prepare all paperwork and the repacking of all OS&D freight - Will maintain accurate records to report all OS&D freight issues on a daily or weekly basis to service center management - Responsible for reviewing and addressing various freight issues and/or reports as assigned by service center management - Maintain a clean and organized OS&D area while performing OS&D functions - Will be responsible for monitoring OS&D related emails and responding as necessary. - Will utilize various software and technologies (for example EDock, C...