Customer Care Representative

Job description

Tesco Ireland • Tesco Waterford, IDA Business and Technology Park, Butlerstown, Co. Waterford, X91TPR9 • Permanent • Apply by 13-Apr-2026 About the role: We are currently looking to recruit Customer Care Representatives at our Waterford Customer Engagement Centre. Successful candidates will join at 95% of the established rate which is €14.68 per hour moving to €15.45 per hour after 12 months. As a Customer Care Representative, you’ll be the first point of contact for our customers and play a vital role in how we show up as Tesco. You’ll use your knowledge, empathy, and problem‑solving skills to deliver the right solutions, helping customers quickly and confidently across a wide range of queries. You’ll be at the forefront of our Customer Engagement Centre, creating effortless experiences and living our values every day. This is a great opportunity to build strong customer service foundations, grow your skills, and contribute to delivering our purpose. As business needs can change, daily start and finish times may vary, and a level of flexibility will be required. What is in it for you We offer excellent benefits that help make Tesco a great place to work. These include but aren’t l...