Senior OtC Collections Analyst

Job description

Welcome to Warner Bros. Discovery… the stuff dreams are made of. Who We Are…: When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next… From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Your New Role... The Senior Collections Analyst will focus on cash collections in a high transactional volume, positive team oriented environment, with multiple revenue streams all while ensuring compliance with corporate collection and credit policies. This position is responsible for initiating contact to customers with delinquent balances, in an attempt to secure payment and maintain customer goodwill. Incumbents confer with customers by telephone and e-mail to determine reas...