Incident Response Manager - Data Center

Job description

About the team The Data Systems Infrastructure (DSI) team sits within the global technology structure and supports the company's fast growth by building and operating hyper-scale datacenters, managing the life cycle of server fleet, providing cloud solutions, and developing various infrastructure services, making sure they are scalable and are reliable. Job Description: We are seeking a technically skilled and detail-oriented professional to serve as a front-line responder for incident detection, triage, and response across infrastructure, facilities, and security operations. The ideal candidate will possess a solid foundation in IT, infrastructure, or engineering disciplines, with experience in critical environments and the ability to analyze incidents, identify patterns, and drive long-term improvements. This role requires composed performance, data-driven thinking, and a proactive approach to continuous improvement and operational resilience. Responsibilities: - Serve as the first responder in the IRC Operation Center, detecting and responding to events across infrastructure, facilities using tools such as Server Automation, Data Center Infrastructure Management, Network monitor...