Assistant Practice Manager Braintree and Randolph

Job description

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Job Summary: The Assistant Practice Manager oversees and facilitates the daily operations of a primary care practice with the commitment of providing excellent customer service to patients, families and visitors. Plans and organizes the work of support staff, coordinates and prioritizes work flow, implements appropriate systems and procedures to maintain service standards and acts as a resource to clinicians and staff. Job Description: Essential Responsibilities: Supervises support staff involved in clinical and administrative activities, with an emphasis on sensitivity to patients and meeting service standards. Plans, organizes and oversees work schedules and assignments of support staff to meet operational needs. Coordinates coverage for absences, meal breaks, training and vacations. Plans, assigns and evaluates work of support staff. Makes recommendations concerning hiring, provides feedback relating to staff performance issues and human resource matters as appropriate. Involved in the performance review process. Takes sick calls, coordinates coverage for absences, me...