Multi-Unit Store Manager II Canada

Job description

Position Overview The Store Manager II Multi-Unit executes and provides leadership and oversight for all facets of bookstore operations including hiring, training, supervising, developing and motivating managers, supervisors, and team members, preparing and executing store operating plans, establishing and enhancing strong campus relations, guiding course materials activities, maintaining a high level of customer service throughout the store, delivering on General Merchandise expectations, demonstrating expert-level knowledge of Follett systems and strategies, and completing other necessary store activities as needed for multiple locations. Effectively executes company programs and initiatives and conducts weekly visits to each of the units they oversee. Ensures compliance with company policies and procedures. Resolves complaints and escalated issues in a timely and satisfactory manner. Partners with various support partners. Consistently demonstrates Follett Values. Responsibilities: - Responsible for full-cycle talent management, including recruiting, training, coaching and talent development for full-time, part-time, and temporary team members in all units they manage. Works to...