Network Infrastructure Engineer III

Job description

We are looking for an experienced Network Engineer to join our Network Enhanced Support Team (NEST), supporting our retail branches. In this role, you will proactively monitor and troubleshoot network issues, utilizing established runbooks to resolve problems efficiently. you will serve as a key advocate for our branch teams, delivering outstanding customer service and guiding them through technical challenges during network deployment upgrades. As an Infrastructure Engineer III at JPMorganChase within the Enterprise Technology Retail & Corporate Network Services team, you will utilize strong knowledge of software, applications, and technical processes within the infrastructure engineering discipline. Apply your technical knowledge and problem-solving methodologies across multiple applications of moderate scope. Job responsibilities: - Executes conventional approaches to build or break down technical problems - Drives the daily activities supporting the standard capacity process applications - Considers upstream/downstream data and systems or technical implications - Adds to team culture of diversity, opportunity, inclusion, and respect - Provide technical network support to retail...