Legal Support Specialist (Scheduling & Outreach)

Job description

About Docketly: Docketly, sister company to ABC Legal Services, is a growing company based in Longmont, Colorado. For the creditor’s rights industry, we make hiring a stand-in attorney easy, fast, and reliable. By combining our proprietary software with a nationwide network of attorneys, we’ve redefined what’s possible in legal support services. Job Overview: We are seeking a detail-oriented, high-energy professional to manage court hearing coverage through scheduling, dispatching, and real-time coordination. This role also supports client communication and outbound outreach in a fast-paced, KPI-driven environment. Key Responsibilities: - Coordinate and dispatch attorneys for high-volume daily hearings - Manage scheduling changes, cancellations, and urgent coverage gaps - Confirm assignments and ensure accurate, full coverage - Communicate with attorneys and clients to ensure seamless service - Conduct outbound calls to schedule hearings and support client needs - Track metrics, maintain scheduling data, and support reporting - Partner with internal teams to improve processes and execution Qualifications: - Strong communication skills and confidence on the phone - Highly organized...