Call Center Representative (7am to 7pm CST)

Job description

Company Description Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis’ Front2Back™ Transformation approach. Front2Back™ uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to clients and their end customers. Mphasis’ Service Transformation approach helps ‘shrink the core’ through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. Mphasis’ core reference architectures and tools, speed and innovation with domain expertise and specialization are key to building strong relationships with marquee clients. Job Description: Training Schedule: Day Shift, Monday-Friday, 8am-5pm Must be flexible to work any of the following shifts: M-F 8am-5pm M-F 10am-7pm: Tues-Sat 10am-7pm: Work Location: Onsite- San Antonio, TX 78253 Summary: As a Call Center Representative in our Outreach team, your responsibility is to cultivate robust customer relationships that foster our clients’ growth while championing the needs of customers by...