PerDiem-PBX Clerk-8110

Job description

Staff Position Description Position Title: PBX Clerk Position Code: ClerkPBX-8110 Department: Patient Access Safety Sensitive: YES Reports to: Admitting Supervisor/Manager Exempt Status: NO Position Purpose: All KHI employees are expected to perform their respective tasks and duties in such a way that supports KHI’s vision of providing the region’s best clinical care and patient service through an environment that fosters respect for others and pride in performance. Key Responsibilities [List of material responsibilities and essentials duties which must be completed in achieving the objectives of the position] · Greets individuals over the PBX in a professional, caring and courteous manner. · Provides receptionist service over the PBX, and direct calls to the appropriate department or person in a professional manner. · Adheres to all hospital and department policies, procedures and goals. · General office functions as assigned to support the department efficiency. · Provides excellent customer service and adheres to the Behavioral Expectations Agreement. · Responds to inquiries quickly and appropriately in a manner that addresses the needs of the person who is inquiring. · Identifi...