Security Officer

Job description

Overview Opportunity: Security Officer: Perform protective and enforcement functions in a friendly and courteous manner to maintain a safe and secure hotel environment. Your Growth Path: Security Supervisor/Manager – Director of Security Your Focus: - Patrol designated hotel areas. - Respond to disturbances and emergency situations. - Maintain a daily activity log. - Maintain confidentiality with respect to guest and employee incidents. - Prepare incident reports and other reports and communicate all related information to hotel management. - Access secured areas for authorized personnel. - Complete incident/accident reports in a clear and concise manner. - Escort guests to their rooms or assist guest’s w/entry into their rooms according to hotel standards. - Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. - Follow sustainability guidelines and practices related to HHM’s EarthView program. - Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. - Monitor TV cameras, if applicable. - Perform bell person tasks and assist guests with luggage. - Perform other duties as requested by m...