Dispatch - Scheduler - Stephenville

Job description

Job Summary: The Dispatch Scheduler coordinates and schedules dispatch operations ensuring timely and efficient service delivery, and maintains clear communication with team members, drivers, and customers. This role requires flexibility, as the Dispatch Scheduler will be on call to address urgent scheduling needs and operational issues and relay any revisions to the on-duty dispatchers, and inform management. Essential Job Functions: Exercises independent judgment to ensure all driver resources are allocated properly to ensure on-time pickups and deliveries Schedules drivers for pick-up and delivery; selects most efficient routes for each driver Audits TMW to ensure loads are properly updated and maintained in TMW and implement live protocols at all times Ensures customer destination assignments are met, communicates variance Audits loads and communicates deviations, internally and externally Conduct training with new dispatchers on scheduling processes and systems Provide support and assistance to other dispatchers, addressing their queries, and helping with any challenges they may encounter Communicate with customers and other terminal locations internally for additional freight...