Ophthalmic Triage Agent-Full-Time
University Clinical Health · Memphis, Tennessee, US
Description Who We Are: As the only independent and physician-led faculty practice plan of the University of Tennessee Health Science Center, University Clin...
Job description
Description Who We Are: As the only independent and physician-led faculty practice plan of the University of Tennessee Health Science Center, University Clinical Health (UCH) offers best-in-class clinical care through a network of more than 175 providers across 19 specialties to meet the healthcare needs of the Mid-South community. We are a not-for-profit, non-tax-supported group practice and are here to serve the community by putting our patients first. In addition, we offer exciting career opportunities for qualified, caring professionals and love to promote within. University Clinical Health is an Equal Employment Opportunity Employer, including disability and protected veteran status. University Clinical Health is a VEVRAA Federal Contractor. Position Summary: This position talks directly with patients through our call center. Determines urgency of patients needs based on brief assessment and familiarity with patients condition and history. Submits refill of prescriptions as instructed by physician. Key Results Areas (KRAs): · Other duties as assigned. - Patient assessment - Patient care - Patient education - RX authorization - Patient satisfaction - Chart documentation - Physi...