Community Relations Coordinator

Job description

QUALIFICATIONS: - Greet all visitors in a warm, friendly manner. - Answer telephones in a professional manner with the objective to obtain the most information about the caller. Terminating a call without getting critical marketing information is an unacceptable call. Marketing calls may be recorded for quality review. - Team with the Director of Community Relations and the Executive Director to create an effective resident referral program, which turns referrals to residents. - Takes prospective Residents and/or families on a tour of the Facility. - Liaison between the Bristal and community referral sources. - Support the Sales and Marketing team by effectively maintaining all current prospect records in the CRM lead tracking system. - Supports the ED, DCR and Corporate DOS in setting, tracking, and accomplishing sales goals in a timely manner. - Completion of all required move in paperwork and the collection of rent monies prior to resident move-in. - Assist new residents to get acclimated into the community upon move in. - Manage all marketing inventory as directed. - Assist the Director of Community Relations to Create and/or Host Marketing/Sales events. - Assist the Director o...