Service Pricing & Solutions Program Manager

Job description

Toshiba Global Commerce Solutions is seeking a Services Pricing & Solutions Program Manager. The PM is responsible for building and governing the commercial framework of our Managed Services business. This role designs scalable pricing models, defines entitlement structures, and drives lifecycle strategies that increase service attach, improve renewal rates, and deliver profitable growth across both direct and channel partnerships. This leader ensures pricing discipline, clarity across the full service lifecycle—from Out-of-Box (OBF) through warranty and post-warranty—and establishes services as a structured, repeatable growth engine within the broader hardware ecosystem. Required Skills & Experience: - 12+ years in pricing, solution management, or services P&L roles - Experience in retail technology, field services, or managed services environments - Strong commercial modeling and financial acumen - Proven ability to build and enforce governance frameworks - Executive-level communication and stakeholder influence - Ability to operate cross-functionally with clarity and structure Key Responsibilities: Pricing Strategy & Governance: - Develop and own pricing frameworks across all ma...