Club Host - Rocket Padel Battersea

Job description

Club Host – Rocket Padel As a Club Host at Rocket Padel , you’ll be the face of the club - the first smile our members and guests see and the person who ensures every visit feels exceptional. You’ll play a key role in the smooth running of daily operations, supporting events, and maintaining the club’s premium atmosphere through impeccable service and attention to detail. This position is ideal for someone proactive, organised, and personable - someone who thrives in a dynamic, high-end environment and knows how to make people feel welcome, valued, and inspired to return. Key Responsibilities: Member & Guest Experience: · Deliver a warm, professional welcome to all members and guests. · Assist with bookings, memberships, and general club inquiries. · Anticipate and respond to member needs to ensure a consistently high level of satisfaction. · Build positive relationships with members, creating a friendly and inclusive community atmosphere. Facility Presentation: · Take pride in the club’s appearance, ensuring courts, lounge areas, and changing rooms are immaculate at all times. · Conduct regular checks to ensure areas are clean, stocked, and maintained to the highest standards. · T...