Account Planner 2

Job description

Who We Are - Sheridan Lebanon Junction, a CJK Company, provides high-quality publication and book printing services. Our talented teams and strong capabilities transform ideas into results. With continued growth ahead, we are looking for a customer focused, detail-oriented individual with excellent communication skills to join our Customer Service team as an Account Planner. What We Offer: The Account Planner 2 will coordinate production of printed materials or print-related services for the company’s customers. Maintain positive customer relations through active engagement of the customer through all stages of the manufacturing process from initial contact through final disposition of the customers product. Duties/Responsibilities: - A safe, values-based company that acts with integrity and respect for all. - On-the-job training programs through Sheridan Academy - Career advancement opportunities - Tuition reimbursement for approved coursework - Paid time off & holidays - Employee referral program - Medical, Dental, Vision - First Stop Health – convenient telemedicine services at little to no cost - Confidential and free EAP program for wellness and mental health - Company-paid ba...