Revenue Cycle Process Improvement Manager

Job description

Revenue Cycle Process Improvement Manager | Summit Healthcare Mgmt | Franklin, Tennessee About the Job: PURPOSE STATEMENT: The Revenue Cycle Process Improvement Manager is responsible for leading operational and workflow improvement initiatives across the Central Billing Office (CBO). This role partners with revenue cycle leadership, operations, finance, IT, and clinical support teams to identify inefficiencies, reduce denials and rework, improve cash acceleration, strengthen controls, and standardize best practices across back-end revenue cycle functions. This role supports the Summit Revenue Cycle by driving measurable improvements in performance, accountability, and scalability. Roles and Responsibilities: ESSENTIAL FUNCTIONS: - Lead revenue cycle process improvement initiatives across charge capture, billing, claims submission, payment posting, denials, follow-up, and customer service workflows. - Evaluate current-state workflows to identify inefficiencies, bottlenecks, handoff failures, control gaps, and opportunities for standardization and automation. - Design and implement future-state workflows, SOPs, tools, and operating controls that improve quality, throughput, and acco...