Import CHB Supervisor

Job description

Overview Salary: $73,882 - $94,404 + eligible for bonus program The Import CHB Supervisor oversees the daily operations of the customs brokerage and import team to ensure timely, accurate, and compliant processing of import shipments. This position ensures compliance with U.S. Customs and other government regulations, provides leadership to import staff, and supports operational efficiency through consistent process execution, training, and customer service. The Import Supervisor works closely with branch management to meet performance targets and customer expectations. (* In applicable facilities, the Import CHB Supervisor may oversee Air BB, NVOCC, and CFS functions. ) Responsibilities: - Oversee process flows in compliance with company policy, CBP regulations, and applicable agency requirements. - Support development and implementation of internal SOPs; monitor KPIs to ensure timely cargo recovery, clearance, and handover to brokers. - Ensure accurate and compliant documentation is created, filed, and transmitted to appropriate government agencies. - Respond to internal, customer, and customs requests regarding classification, duty rates, documentation, and import requirements....