Member Services Representative
Mississippi Gulf Coast YMCA · Ocean Springs, Mississippi, US
Description POSITION SUMMARY: Under the direction of the Membership Director in harmony with Christian values of this Association and in accordance with the...
Job description
Description POSITION SUMMARY: Under the direction of the Membership Director in harmony with Christian values of this Association and in accordance with the policies of the Association, the Member Services Representative will be directly responsible for providing the highest quality service to members and the community. OUR CULTURE: Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you. ESSENTIAL FUNCTIONS: - Provides excellent service to members, guests, and program participants in the Y and on the phone, contributing to member retention. This includes providing excellent member service by greeting members by name, welcoming guests, scanning...