Concierge/Front Desk

Job description

We are seeking a friendly, professional, and customer-focused Concierge / Front Desk Associate to serve as the first point of contact for guests, residents, or visitors. This role is responsible for delivering exceptional service, managing front desk operations, and ensuring a welcoming, safe, and organized environment. Key Responsibilities: Greet guests, residents, and visitors in a warm, courteous, and professional manner Answer phone calls, emails, and inquiries promptly Provide information, directions, and assistance as needed Manage check-ins, check-outs, and visitor access (if applicable) Handle reservations, bookings, or service requests Coordinate with housekeeping, maintenance, security, or management Maintain accurate records and logs: Monitor lobby/front desk area to ensure safety and organization Resolve guest concerns or escalate issues appropriately Assist with administrative tasks and special requests **MUST HAVE STRONG CUSTOMER SERVICE SKILLS, AS WELL AS THE ABILITY TO BE DIPLOMATIC IN ADVERSE CIRCUMSTANCES.** Full-Time Mon-Fri 3pm-11pm: Pay Rate: Up to $20 DOE DO NOT APPLY IF YOU LIVE MORE THAN 30 MINUTES FROM THE PALM BEACH AREA.