Key Account Manager - Heavy Duty Industrial

Job description

Role Summary The Key Account Manager (KAM) is the representative of the customer voice within MANN+HUMMEL and is responsible for maintaining the regional relationship and business development of the assigned customer (including responsibility for Profit & Loss) and steering the business. Main Tasks: - Act as the main interface to the customer, especially for all commercial issues and needs to maintain the relationship to the customer (on several Levels, e.g. purchasing, engineering) - Analyze the market and competitive situation and derive conclusions and actions (incl. marketing activities) for meeting the sales targets. - Preparation of sales opportunities: establish customer intimacy, identify Leads and opportunities based on commercial and technical aspects. - Develop, support and execute the dedicated customer strategy. - Work with the customer on all different product Levels (standard products with configurations, adaptions, new customer specific development projects). - Initiate and Lead the business acquisition process. - Follow-up business opportunities even before receiving an RFQ or providing an initiative offer through the quotation and decision phase (won or Lost order...