KidStrong Spring Assistant General Manager

Job description

Job Title: KidStrong Assistant General Manager Center: Reports To: KidStrong Assistant General Managers are the second in command when it comes to the center. It’s the responsibility of the Assistant General Manager to work closely with the General Manager on fostering a culture of learning and development for both their coaches and families that attend the center and delivering key business results such as sales performance and lowering member attrition. The Assistant General Manager is a talented, welcoming, and engaging leader who is focused on delivering an exceptional experience for the kids, families, and team members. RESPONSIBILITIES: CENTER OPERATIONS - Understand the center’s key KPIs and financials to make informed and responsible business decisions. - Build and maintain relationships with KidStrong families to align with our core values and provide exceptional customer service. - Oversee center initiatives i.e. center maintenance, training, brand consistency, etc. - Daily, Weekly, and Monthly cleaning and maintenance of the center - The typical schedule includes 4 weekdays and 1-weekend shift with specific hours dependent on the needs of the center. - Communicate any Co...