Customer Service Rep

Job description

Job Title: Customer Service Rep Location: North Salem NY Hourly Pay: $25/hour Schedule: Full-time Air Professional Associates is a premier HVAC leader in all things, heating, and cooling. This includes ongoing maintenance, precision repairs, and expert system design & installation. Air Professional's continuous demand has created an opportunity for an HVAC Customer Service Rep for our office in North Salem. Company Overview: Qualifications: Benefits: - Answer phones, take messages, and greet visitors at the door - Schedule meetings and techs - Schedule service calls with customers utilizing our ERP and Outlook calendar systems - Administrative tasks such as permit filing and customer rebate filings - Scheduling leads for our salespeople on their calendars - Strong organizational skills and attention to detail - Previous experience in HVAC CSR support preferred - Proficiency with Microsoft Office (Word, Excel, Outlook) - Excellent communication and follow-up skills - Ability to manage multiple priorities in a deadline-driven environment - 100% Major Medical Insurance - Dental - Vision - 401K Plan with Matching Contribution - PTO Click here to learn more about Crete United: https://y...