Operations Manager

Job description

About Us: Same Day Water Heaters LLC are on the rise, and we owe our success to our incredible team who always put our customers first. If you are looking to advance your career and thrive in a dynamic, fast-paced environment, we want you on our team! We are on the hunt for a talented Operations Manager who can lead, inspire, and manage our staff as they tackle various tasks. You will be the driving force behind our team's success, ensuring top-notch customer service and continuous improvement. Job Description: We are seeking to hire a skilled Operations Manager who can instruct, coach, and manage a staff as they perform various tasks. This Operations Manager will also oversee the activities and performance of your team by tracking customer service targets and facilitating ongoing training. Requirements: Qualifications: - Ensure tasks are completed accurately and on time - Monitor staff to ensure jobs are completed with proper paperwork and good customer service - Provide estimates for various installations and jobs - Communicate regularly with management - Maintain positive team morale - Perform general clerical duties (e.g., copying, faxing, filing) - Resolve customer issues when...