Client Services Associate I

Job description

Axos Bank Target Range: $66,560.00/Yr. - $71,000.00/Yr. Actual starting pay will vary based on factors including, but not limited to, geographic location, experience, skills, specialty, and education. Eligible for an Annual Discretionary Cash Bonus Target: 10% Eligible for an Annual Discretionary Restricted Stock Units Bonus Target: 10% These discretionary target bonuses may be awarded semi-annually based upon your achievement of performance goals and targets. About This Job: As a member of the Axos Commercial Banking team, the Client Services Associate I supports the Commercial Banking Servicing team in delivering excellent client service and managing operational support functions. This role provides front line and first point of contact support for client servicing, online banking requests, and exception processing. The Client Services Associate works under the direction of the Client Services Manager to support client satisfaction, quality standards, and ensures clients receive timely and accurate responses. Responsibilities: Qualifications: - Assist clients with calls, inquiries, and requests with professionalism and accuracy - Perform client servicing activities including call...