Borrower Assistant Representative I

Job description

**Candidate must reside in PA or OH to be Telecommuting eligible. The Special Assets Department is a vital part of the Bank’s daily operations. As a Borrower Assistant Representative, you will engage with borrowers to work towards a resolution of debt repayment. Use a consultative approach to offer alternate courses of action and/or methods of recovery acceptable under terms of loan contracts. Perform assignments and special projects necessary to support the collection and recovery efforts on past-due accounts. Initiate contact with clients via telephone, letter, and other forms of communication as needed. Must take detail notes and enter system codes in the Collection System of all actions taken. Essential Job Responsibilities__________________________________: 1. Performs tasks necessary to support the collection and recovery efforts on past-due consumer loans, Direct Installment Loans, Indirect Installment, Charge Cards, Mortgages, HEL, and Personal Credit Lines accounts. 2. Uses Collection System to determine priority of assigned delinquent loans and works to maintain a satisfactory percentage of past-due accounts. 3. Locates and contacts delinquent borrowers in order to secure...