Parts Expeditor

Job description

Cleveland Brothers, the largest Cat® dealer in Pennsylvania, northern West Virginia and western Maryland, has an immediate opportunity for a Parts Expeditor. Cleveland Brothers Equipment Co., Inc., your local Caterpillar dealership, is looking for a highly motivated self-starter to join our growing team of established and successful professionals. Position Summary: Provide superior level of support to customers throughout CBE Territory. Provide superior level of support to Service Department and Technicians. Work with customers and technicians to determine the best solution to parts needs. Provide support in identifying Caterpillar and Allied vendor parts needs for customers and CBE technicians. Requirements: - Provide quotes and process for Cat and allied vendors to customer. - Support all shop operations by ordering parts within a timely manner to complete work orders and technician dispatch. - Support Product Support Field Sales/Inside Sales/Machine Sales/Service Force. - Communicate with supervisor, service manager and service coordinator on order status of back ordered parts. - Advise customer on substitution of part when replacement is not available - Maintain accurate custom...